Frequently Asked Questions
We’ve tried to make it easy for you to find the right product for your needs. You can see our full product range on our home page which shows the key features for each product. By clicking on a product you are taken to the product page with more information about your options.
Trade site signage and sale boards are usually printed on Correx.
Durable external signs and high quality interior signs are printed on Dibond.
High quality photographic and art reproductions look stunning when printed on Acrylic.
For the most environmentally friendly printing we suggest Dispa Eco Board.
If you are unsure or you have specific requirements please give us a call on 0800 270 7997 and we will be happy to discuss our products and printing options to find the best solution.
We’ve made the process of ordering online easy, so all you need to do is find the product you want and enter the required size and quantity. You then see further options to select for board types, cutting and laminating.
Once you are happy with your selection you can choose to either upload your artwork before proceeding to the checkout or if you prefer your artwork can be uploaded afterwards.
Artwork should be supplied as any of these accepted file formats:
Accepted file formats:
Please ensure fonts are converted to outlines or embedded in the file.
Wherever possible, artwork should be supplied at full size.
At 100%, the resolution should be 100dpi with 5mm bleed.
If the artwork has been scaled down, please include the scale in the name of the file. The dpi and bleed should be adjusted proportionally so that they are correct when scaled back up. For example, files supplied at 50% would need to be 200dpi with 2.5mm bleed.
We cannot accept artwork that:
- Is not an accepted file format
- Has crop marks
- Does not have bleed
- Is missing linked or embedded files
- Does not have outlined or embedded fonts
- Is not an acceptable resolution
Please supply artwork using CMYK or spot colours.
Cut paths should be clearly labelled on a separate layer.
If you are unsure please call us on 0800 270 7997 or email firstname.lastname@example.org
We can deliver to anywhere in the UK mainland. If you need a delivery further afield, please contact us and we can give you the delivery options.
Your order will be delivered by our preferred partners DHL on a next day service. Alternatively we can arrange dedicated van deliveries for large, fragile or very urgent orders.
Your order will be despatched boxed in plain unbranded packaging. If you wish to have you shipment send directly to your client please be aware it is a requirement of our carrier that our name will appear as the sender on the shipping label.
When you checkout, you can choose to deliver to your invoice address, any alternative from your address book, or a new delivery address you enter there and then.
When you sign in to your account you can change your password, contact details, and even how you’d prefer us to contact you. If you forget your password, don’t worry you can get a reminder by clicking the “forgotten your username or password” link on the sign in page.
All online payments are made via Sagepay who are the UK’s most trusted payments providers, customers. Last year they processed £40bn worth of card payments for over 50,000 merchants, online and in-store.
Find out more at https://www.sagepay.co.uk/support/online-shopper-support
Please contact us if you have a question about an invoice or payment you’ve made. To get copies of invoices please call or email to email@example.com
We work hard to make sure you order is produced to our high standards. In the unlikely event that you find something wrong, please contact us and explain the issue. We’ll do our best to resolve it to your satisfaction.
Yes, we are part of SAS Graphics and we have teams of highly experienced graphics and signage installers who will carry out any installation work required. For more information about our installation services please go to sas-graphics.com or call us on 0800 270 7997.